Platform / Knowledge
An AI that actually knows your business.
Ingest your content, structure it, retrieve the right passage at the right moment and cite it. That's the difference between a demo and a dependable assistant.
Overview
What this means for your brand
Generic models know the internet. Your customers ask about your pricing, your policies, your process and your product. Knowledge is what closes that gap.
Vutesa ingests your sources, chunks and embeds them, keeps them fresh, and retrieves with hybrid semantic plus keyword search so specific terms — SKUs, plan names, clause numbers — still land.
Access follows your rules. Internal knowledge stays internal; public knowledge answers anyone. Each brand's knowledge is isolated from every other tenant.
- Answers reflect your current documentation, not last year's
- Hallucination risk drops because answers are grounded and cited
- Internal and public knowledge stay properly separated
- Content gaps become a measurable backlog
- Each brand's knowledge is isolated at the tenant level
Capabilities
What you get
Multi-source ingestion
Files, URLs, sitemaps, help centers, records and structured tables.
Hybrid retrieval
Semantic plus keyword search with re-ranking for precise passages.
Citations
Every grounded answer links back to the exact source document.
Freshness
Scheduled re-crawls, change detection and instant record sync.
Access scoping
Public, customer-only and internal knowledge tiers per audience.
Gap reporting
See the questions your content doesn't answer yet.
How it works
From setup to live
- 01
Connect
Point Vutesa at files, URLs and systems.
- 02
Process
Chunk, embed, index and de-duplicate.
- 03
Scope
Set who can retrieve which tier of knowledge.
- 04
Improve
Close gaps surfaced by real questions.
Questions
Frequently asked
What can I connect as knowledge?
Documents, PDFs, websites, help centers, wikis, spreadsheets, CRM records, product catalogs and database tables.
How fresh is the knowledge?
Sources can be re-crawled or re-synced on a schedule, and records can update in real time through connectors.
Does the AI cite sources?
Yes. Grounded answers carry citations, so your team can verify where an answer came from.
Is my content used to train models?
No. Your content is retrieved at answer time within your tenant boundary, not used to train shared models.
Ready to power your brand with Vutesa?
Let’s build something extraordinary together.