Platform / Security

Serious AI needs serious boundaries.

Isolation between brands, least-privilege access to systems, encrypted credentials and an audit trail for every action an AI takes.

Overview

What this means for your brand

White-label AI multiplies responsibility: you're not protecting one company's data, you're protecting every brand you host. Vutesa treats tenant isolation as a structural property, not a setting.

Access is role-based and least-privilege by default. An agent can only call tools it was granted, on data its tier allows, within limits you set.

And because every decision, retrieval and tool call is logged, you can answer the question that matters most in an incident: what exactly did the AI do, and why?

  • Brands never see each other's data, ever
  • Every AI action is attributable and explainable
  • Credentials are scoped and revocable per connection
  • Retention matches your compliance requirements
  • Security review has evidence, not assurances
  • DPAs, subprocessor lists and residency answers ready before procurement asks

Capabilities

What you get

Tenant isolation

Separate knowledge, credentials, configuration and logs per brand.

Role-based access

Owner, admin, operator and viewer roles with least-privilege defaults.

Encrypted secrets

Integration credentials encrypted at rest and revocable instantly.

Audit trails

Immutable logs of prompts, retrievals, tool calls and outcomes.

Retention controls

Set how long conversations and derived data are kept.

Guardrails

Blocked topics, PII handling rules, action limits and spend caps.

Encryption

TLS 1.2+ in transit, encrypted at rest, secrets held in a managed vault.

Data residency

Choose your hosting region at onboarding to meet residency requirements.

Incident response

Documented triage, containment, notification and post-incident review.

Subprocessors & DPAs

Disclosed subprocessor list and data processing agreements on request.

How it works

From setup to live

  1. 01

    Isolate

    Each brand gets its own tenant boundary.

  2. 02

    Grant

    Assign roles and scope tool permissions.

  3. 03

    Monitor

    Review audit logs and anomaly alerts.

  4. 04

    Govern

    Apply retention, deletion and policy rules.

Questions

Frequently asked

How is one brand's data separated from another's?

Every brand is a tenant with isolated knowledge, credentials, configuration and logs. Nothing is shared across tenants.

Is our content used to train models?

No. Your content is retrieved at answer time inside your tenant boundary and is not used to train shared models.

Who can see conversations?

Only roles you grant. Access is role-based, logged, and can be restricted by department or data tier.

Can we delete our data?

Yes. Sources, conversations and derived indexes can be deleted on request or on a retention schedule you set.

How is data encrypted?

Traffic is encrypted in transit with TLS 1.2+ and data and integration credentials are encrypted at rest. Secrets are stored in a managed vault and are revocable per connection.

Where is data hosted?

Data is hosted with major cloud providers in the region you select at onboarding, so residency requirements can be met before launch.

What compliance frameworks do you align to?

Vutesa is built to SOC 2 control principles — access control, change management, logging and incident response — and supports customers with GDPR and CCPA obligations through DPAs, subprocessor disclosure and deletion workflows. Certification status is confirmed in writing during security review.

How do you handle personal data and PII?

PII handling rules are configurable per tenant: redact before model calls, restrict by data tier, or block collection entirely. Deletion requests propagate to sources, conversations and derived indexes.

What happens in a security incident?

Incidents follow a documented response process with triage, containment, customer notification and post-incident review. Audit logs make it possible to reconstruct exactly what the AI accessed and did.

Ready to power your brand with Vutesa?

Let’s build something extraordinary together.

Learn the Vutesa story →